Skip to main content

Operational optimization tools and advanced location-based technology tests show early efficiencies in-restaurant in CHIPOTLE PILOT:

AI Kitchen Assistant
Radius Networks' technology platform, Flybuy
Kitchen Management System
Contextual Restaurant Experience

CHIPOTLE PILOTS ADVANCED TECHNOLOGY TO ENHANCE THE EMPLOYEE AND GUEST EXPERIENCE

NEWPORT BEACH, Calif., Sept. 27, 2022 /PRNewswire/ -- Chipotle Mexican Grill ( NYSE: CMG) today announced it is piloting advanced technologies to enhance its employee and guest experience by streamlining operations and reducing friction. The company recently began piloting two new technologies in its restaurants to deliver precise forecasting, optimal quality, and increased convenience for digital guests.

Kitchen Management System

 

In select Southern California restaurants, Chipotle is piloting a cook to needs kitchen management system that provides demand-based cooking and ingredient preparation forecasts to optimize throughput and freshness while minimizing food waste. Leveraging AI and machine learning, the system monitors ingredient levels in real time and notifies the crew how much to prep, cook and when to start cooking, while automatically populating real time production planning for each restaurant.

"The new kitchen management system has alleviated manual tasks for our crew and given restaurant managers the tools they need to make informed in the moment decisions, ultimately enabling them to focus on an exceptional culinary and an outstanding guest experience," said Curt Garner, Chief Technology Officer.

Chipotle's new kitchen management system, powered by PreciTaste, is currently being tested at eight restaurants in Orange County, Calif.  Early results indicate the pilot is effectively streamlining kitchen operations for crew members while always ensuring a full line of fresh ingredients for guests.

Contextual Restaurant Experience

The company is simultaneously piloting advanced location-based technology to enhance its app functionality and provide a seamless, convenient experience for guests. For guests who opt-in, the program can engage with Chipotle App users upon arrival and utilizes real time data to enhance their experience with order readiness messaging, wrong pick-up location detection, reminders to scan the Chipotle Rewards QR code at checkout, and more.

"Empowering our restaurants with advanced technologies is critical for operational excellence and better positions our teams for our ambitious growth plans," added Scott Boatright, Chief Restaurant Officer.

Chipotle's contextual restaurant program, utilizing Radius Networks' technology platform, Flybuy, is currently being tested at 73 restaurants in Cleveland, Ohio. Early results indicate positive performance with improved in-store rewards engagement, order alert notifications, and efficiencies with earlier assignments for marketplace delivery drivers.

AI Kitchen Assistant

Chipotle's autonomous kitchen assistant introduced earlier this year to drive efficiencies through collaborative robotics has moved to its next stage of operational testing. Chippy, which integrates culinary traditions with artificial intelligence to make tortilla chips, was relocated from the Chipotle Cultivate Center to official installation in-restaurant. Chippy will start cooking chips for guests next month in a Fountain Valley, CA location while the brand leverages its stage-gate process to listen, test and learn from crew and guest feedback before deciding on a national implementation strategy.

ABOUT CHIPOTLE

Chipotle Mexican Grill, Inc. ( NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 3,000 restaurants as of June 30, 2022, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.

TOP Pageant News Now

Ligia Sofia Lopez Monico is crowned Miss Teen El Salvador 2024: Check: Full LIVE Stream

Averie Mountain is crowned Miss Kansas' Teen 2024

Happening Now: This year Fourteen Delegates Vying Miss Kansas' Teen 2024 Crown, Final This Saturday, March 16th - Top 4 Announced

Streaming Now: Miss Teen El Salvador 2024 on March 16th from San Salvador Starting at 8pm

Nine Contestants are Vying The Miss Gibraltar 2024 Crown at Final on March 23rd

Miss Beauty of Zeeland 2024 LIVE Stream on March 23rd from the Theater de Mythe in Goes

Monique Weyers is crowned Mrs Universe South Africa 2024

Happening Now: Mrs Universe South Africa 2024 Final on March 15th in The Lyric Gold Reef City Theatre

Melissa Sapini is crowned Miss Massachusetts USA 2024

Anne Baldridge is crowned Miss Maine USA 2024

Avery Turner is crowned Miss Massachusetts Teen USA 2024

Abbey Hafer is crowned Miss Maine Teen USA 2024

Streaming Now: 111 Massachusetts and Maine Local Queens Vying Four Crowns Leading to Miss & Teen USA 2024 in Hollywood: Check Results

Watch LIVE Miss Massachusetts Teen USA 2024 with 30 Contestants

Check LIVE Miss Maine USA 2024 with 12 Contestants Today: Check Results

Stream Miss Maine Teen USA 2024 with 13 Contestants and Check Results

Christell Foote is crowned Miss Tennessee USA 2024

Happening Now Miss Tennessee USA 2024 in Clarksville, Stream Available: Check Results, Just Announced Top 16

Townsend Blackwell is crowned Miss Tennessee Teen USA 2024

Streaming Now Miss Tennessee Teen USA 2024 at Pageant Vision: Check Results

Czech Republic's Krystyna Pyszková is crowned Miss World 2023 - 2024

Lebanon's Yasmina Zaytoun placed 1st Runner-up Miss World

Streaming Now: Miss World Timeline 2024 & Full Results: Final & Coronation at Jio World Convention Centre, Mumbai LIVE @ Sony Liv
Top 40 Quarter Finalists Announced, Top 12 and Top 8 follows
TOP 4 - One Per Region

  1. Miss World America & Caribbean: Trinidad and Tobago, Aché Abrahams
  2. Miss World Africa: Botswana, Lesego Chombo
  3. Miss World Europe: Czech Republic, Krystyna Pyszková
  4. Miss World Asia & Oceana: Lebanon, Yasmina Zaytoun

Kenza Ameloot was crowned Miss Belgium 2024 for Miss Universe @ Mexico

The Miss Belgium 2024 Pageant is Streaming LIVE on Eclipse TV or on Sudinfo, Check Results Including Top 15

Winnipesaukee’s Teen, Kylie Laroche is crowned Miss New Hampshire's Teen 2024

Miss New Hampshire’s Teen 2024 Prelims Today on February 17th at 2pm and 7pm: Final on Feb 18th with 26 Contestants: Check Results

Alethea Ambrosio was crowned The Miss Philippines 2023, Now Appointed Miss Supranational Philippines 2024

Streaming Now Appointment of 2024 Miss Supranational Philippines, Miss Asia-Pacific Philippines, Miss Eco International Philippines, Miss Eco Teen Philippines, and Miss Aura Philippines Queens

The Top 16 Finalists Miss World Nicaragua 2024 Announced on February 17th

Joanna Johnson is crowned Miss Supranational United Kingdom 2024

Check Results and LIVE Streaming Miss Supranational United Kingdom 2024 from The Venue@DMU Leicester

The 26 Contestants Announced at CNB Ecuador 2024 for The 73RD Miss Universe Pageant in Mexico

The 71ST Miss World Updates Till February 9, 2024 Press Conference at New Delhi, India